Shopping Help

Track Your Order

At Knife.com, we allow our customers to track their order using a tracking number that is sent via email when the order is placed. Using this number you can easily track the progress of your order.

Shipping Information

When you place order with us, we ship them within 24-48 hours. We ship via Canada Post.
For customers staying in Canada, we offer FREE shipping if order price is more than $150.
For customers staying in the United States, we offer FREE shipping if order price is more than $ 250.
If you request for tracking number, overseas shipments will cost more.

FAQs

This section contains some of the most frequently asked questions pertaining to Shipping, Return and exchange, placing and tracking order, and more. If your query is not answered through this section, please contact us at Toll Free: 1-888-264-8232 or email to info@mrknife.com

Privacy Policy

Your privacy is important and we respect the privacy of every online user visiting our website. In this policy, we explain about the information we collect from our customers and how it will be used. We can change this privacy policy anytime. We advise our customers to read the Privacy Policy carefully. By accessing the services provided by Mrknife.com you agree to the collection and use of your data in the manner provided in this Privacy Policy. For queries and questions, you can contact us.

Terms & Conditions

Mrknife.com provides their services to you subject to the terms and conditions given here. Once you visit Mrknife.com, you accept these Terms and Conditions. Please read them carefully. You will be subject to these guidelines and conditions for any service or business from Mrknife.com. These terms and conditions represent understandings, or agreements with any other terms of any order placed. By using our shopping and other services, you agree to abide by these terms and conditions. Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed. Mrknife.com reserves the right to accept or reject your proposal at any time or under any circumstances.

Return Policy

We strive to attain customer satisfaction every time a customer buys from us. We understand that there could be certain reasons or circumstances beyond our control, where you would receive a damaged/ defective product or a product that is not the same as per your original order. We will replace the product to your gratification without charging any extra cost. We would like to share that in such circumstances, please send the product before using, and get in touch with our Team who will guide you on the process for the same.

  • Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
  • Don’t use the damaged products for any purpose.
  • Should be returned in their original packaging along original price tags, labels and invoices.
  • We advise our customers that the return packets should be effectively packaged so that there is no further damage of goods in transport.
  • We will scrutinize your request and refund your amount. No exchanges are done.

Legal Statement

Use of this Website
Mrknife.com is not responsible in any manner for direct, indirect, special or consequential damages, however caused, arising out of your use including any damages you may suffer if you transmit confidential or sensitive information to us or if we communicate such information to you at your request over the Internet.. No endorsement of any third party products, services or information is expressed or implied by any information, material or content referred to or included on, or linked from or to this Website.

Information
Information provided at Mrknife.com and other sources on this Website is believed to be accurate and reliable when placed on this site. Information on this site is for informational purposes for our customer to buy goods.

Trade-marks and Copyrights
All information in this Website is protected under the copyright laws of Canada. Users of this Website shall be entitled to copy any information for their own personal use but may not republish or reproduce any such information in any manner. No one has permission to copy, redistribute, reproduce or republish, any form of information from this Website.