FAQs & Policies

Mr. Knife is proud to be one of the most trusted names in the Knife industry. Our association with top brands coupled with our impeccable customer service makes us the most preferred online store for buying knives. We have listed answers to some of the most frequently asked questions. If you are unable to find an answer to your query, feel free to call our helpline.

  1. Do I need to sign up on Mr. Knife in order to make a purchase?
    You need not sign up on our website to make a purchase. You need to simply add the product to the cart and make a payment through our secured payment gateway.

  2. What are the accepted modes of Payment?
    We accept all major credit cards like Visa, MasterCard, Discover and American Express. You could also make a payment using your PayPal account or send us a money order.

  3. When will my credit card be charged?
    Your card is usually charged once your order has been initiated for the shipping process.

  4. How can I know if the Knife is legal in my state or country?
    We encourage our customers to check the legality of knife usage in their respective countries or states. Laws regarding Knives are constantly revised and hence we are unable to provide you with updated information about the legality of Knife usage in a particular country. Your order is processed on the basis that you accept that the usage of the particular product is legal in your country.

  5. I am worried about the safety of my financial and personal information that needs to be entered during the checkout process. Also is online shopping at Mr.knife.com safe?
    We understand your concern regarding the safety of an online payment. Our website uses SSL encryption and secured payment gateways for all the transactions. Also, you can be rest assured that your personal and financial data will never be misused.

  6. Do you ship internationally?
    Yes, we do offer standard or expedited shipping internationally. International shipping charges are usually provided during the check out process. Please note that international shipments may require additional time for delivery. It is also advisable to check the legality of the item before ordering it to avoid confiscation of the products during customs check.

  7. How do I track the status of my order?
    Each order at Mr. Knife is assigned with unique tracking code for tracking your order.

  8. How do I cancel my order?
    We usually ship the product, once the order is confirmed. You could however cancel your order by getting in touch with our customer service officials.

  9. What is the returns policy on the products displayed on your site?
    If you’re not satisfied with your products, we will refund your money within 60 days of purchase. Read more about our Return Policy.

  10. Do you offer warranty on your products?
    Products at Mr. Knife are sourced from most trusted brands in the Knife world. We offer superior quality products that are backed with a lifetime warranty.